Privacy Policy

We appreciate each listener at ToneStream; know that your privacy and your safety are what we value the most—any concerns, always reach out to us. This page explains our policies on collecting, using, and sharing your personal information when you use ToneStream. By choosing to use our Service, you agree to the data practices outlined here. We only collect and use personal information to provide and improve the Service, and we’ll never share it except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Information Collection and Use

To provide the best experience, ToneStream may ask for certain personal information like your IP address, browser details, or device characteristics. We only collect and retain what’s needed to deliver and improve the service, as outlined in this policy.

The app also uses third-party services that may collect identifying information. Here are their privacy policies:

‍Google Play Services
‍Google Analytics for Firebase
‍Firebase Crashlytics

‍Log Data

When you use ToneStream, we may collect Log Data through third-party tools if an error occurs. This helps us diagnose and fix issues.

Log Data can include your device’s IP address, device name, operating system version, app configuration, usage timestamps, and related statistics.

Cookies

Cookies are small data files used as anonymous identifiers, sent to your browser by websites and stored on your device. ToneStream doesn’t use cookies directly.

However, third-party code and libraries in the app might use them to collect data and improve their services. You can accept or refuse these cookies and get notifications when they’re sent. Refusing them may limit some app features.

Service Providers

We sometimes work with third-party companies to help run ToneStream. This includes facilitating the service, performing related tasks, or analyzing how it’s used.

These partners may access your personal information only to complete their assigned work on our behalf. They’re required not to disclose or use it for any other purpose.

Security

We value the trust you place in us with your personal information and use commercially reasonable measures to protect it. In the understanding that no method of internet transmission or electronic storage is 100% secure, we can’t guarantee absolute protection.

Links to Other Sites

ToneStream may include links to external websites. Clicking them takes you to sites we don’t operate. We recommend reviewing those sites’ privacy policies, as we have no control over or responsibility for their content, practices, or data handling.

Children’s Privacy

While ToneStream is designed for users of all ages, we do not knowingly collect personal information from children under 13. In the case we discover that a child under 13 has provided personal data, we immediately delete it from our servers. Parents or guardians: if you believe your child has shared information with us, please contact us so we can take swift action.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time, so please check back periodically for changes. We’ll notify you by posting the updated version right here on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at help@solu.app.